The Conference Hotel is:
Amway Grand Plaza Hotel
187 Monroe Ave NW
Grand Rapids, MI 49503
Why Stay at the Conference Hotel?
The conference hotel is the hub of conference activities. It’s a short distance from presentations, it provides opportunities for networking with colleagues, and it makes it easy to return to your room when needed. But there are additional details you should be aware of before you consider booking at another hotel.
CMS makes every effort to keep registration fees at a minimum. One way this is done is to provide the conference hotel with a guarantee that a specific number of sleeping rooms will be occupied by our conference attendees. In exchange for the hotel room occupation, the property provides CMS with complimentary meeting space and other discounts. If the conference does not meet the contracted sleeping room commitment, as has happened in the very recent past, the hotel gets paid anyway. Unfilled rooms will cost CMS tens of thousands of dollars, and this places the future of our programs at great risk.
We know that, for many attendees, finding the lowest possible hotel rate is paramount, and we are aware that people sometimes choose lodging somewhere other than the conference hotel. However, before you book your hotel room for this year’s event, please consider supporting both the conference and your organization by staying at the conference hotel.
Reservation Information
Make your reservation using the following link:
2026 CMS National Conference Hotel Reservation
Rate: $179/night
- Promo Start Date: Monday, November 9, 2026
- Promo End Date: Sunday, November 15, 2026
- Last Day to Book: Friday, October 9, 2026
If you are sharing a room with another person, be sure that your name is added to the reservation. Be aware that if your name does not appear on the room reservation, you are not officially considered a guest of the hotel. To add a name to an existing reservation, please call the hotel at (616) 774-2000 and provide your confirmation number, dates of stay, and the appropriate name(s).
The discounted rate is available 3 days prior and 1 day after the conference dates, subject to availability. If you wish to extend your trip on either end of the program but are not successful doing so online, please contact Charlie Chadwell at [email protected][email protected] to assist.
Hotel Discount
As an incentive to stay in the conference hotel, discounted conference registration fees are available to members of CMS, ATMI, NACWPI, and PKL who (1) provide their confirmation number at the time of registration, and (2) subsequently honor their reservation.
All CMS / ATMI / NACWPI / PKL members will receive a $50 discount off of conference registration per night reserved in the conference hotel (1 night = $50 discount; 2 nights = $100 discount; 3 nights = $150 discount, etc.).
If you qualify for the discount, please enter the hotel confirmation number you received upon registration.
Please note that this discounted amount will not be applicable after your registration fee totals $0 (i.e., if the full cost of your registration is $150, this discount will only apply to the first three nights of your stay).
Reservation Deadline
The deadline to reserve rooms in the conference hotel is Friday, October 9, 2026.
Hotel Room Cancellation Fee
CMS strongly encourages attendees who book a guest room at the conference hotel, but who subsequently no longer need it (e.g., one finds a roommate or makes alternate lodging arrangements), to cancel their original hotel reservation as soon as such a decision is made. When one holds a room past the hotel reservation deadline, this prevents other attendees from booking the room. It also places CMS in a difficult position, as the organization may be required to pay for the unused room. Additionally, CMS members who cancel their room reservation will be required to pay back any amount that was discounted from their conference registration.
Be Aware of Scams!
Neither the hotel nor CMS will authorize any third-party agents to represent them in booking rooms for attendees. Booking a room using the above link is the only reservation method guaranteed by the hotel to result in an actual reservation. Please be aware that phone and email scams exist targeting conference attendees, and scammers may even attempt to impersonate a representative of CMS or the hotel. Please report such fraudulent activity to [email protected][email protected] or (406) 721-9616.
